Comparison
Fireflies.ai vs Otter.ai: which one to choose in 2026?
Two AI meeting note-takers: they join your calls, transcribe and summarize. Fireflies leans on CRM integrations and conversation intelligence; Otter on live transcription and meeting notes. Which one for your team?
Detailed comparison
| Criterion |  Fireflies.ai |  Otter.ai |
|---|---|---|
| Pricing model | Freemium | Freemium |
| Price | Free · Pro $10/mo (annual) · Business $19 · Enterprise $39 | Free · Pro $8.33/mo (annual) · Business $19.99 |
| Level | Beginner | Beginner |
| Verdict | Recommended | Recommended |
| Best for | Teams (especially sales) who want meeting notes + CRM sync. | Those who want automatic meeting notes without taking them. |
| Categories | Productivity | Productivity |
Each tool in brief
Strengths
- Transcription + summaries + search (AskFred)
- Many integrations (CRM)
- Conversation intelligence
Weaknesses
- Quotas on the free tier
- Advanced features are paid
- Accuracy depends on audio
Who is it for? Teams (especially sales) who want meeting notes + CRM sync.
Strengths
- Real-time transcription
- Bot joins Zoom/Meet/Teams
- Automatic summaries and actions
Weaknesses
- Limited minutes on free tier
- Accuracy varies with audio
- Strongest in English
Who is it for? Those who want automatic meeting notes without taking them.
Our verdict
For sales teams who want to tie meetings to the CRM and analyze conversations, Fireflies is built for it. For straightforward, reliable note-taking and live transcription, Otter is more direct. Sales/CRM → Fireflies; everyday transcription → Otter.